Hacker News

Hacker News

Tell HN: Claude is using my limits even though it's infra is failing
4 points by throwaw12 •                         
I am using Claude design, and a lot of times it's agent is failing mid-task, with connection errors (not sure is this connection between me and agent, or between agent in Claude infra and relevant LLM model)

When these errors happen:

1. My limits have been consumed already

2. There is no resume button, there is only retry, which starts again

3. Even retry fails, then consumes my tokens.

I had some chats where I lost 80% my limits by retrying the task, with no luck of completing it.

jacquesm •                         
HN is not Claude support.
throwaw12 •                         
I am sharing this for awareness, some people might be thinking when they see "retry" it is probably not costing them anything, because issue is on Claude side
jacquesm •                         
You end with 'Anthropic please fix this'. That's an appeal to Anthropic.
throwaw12 •                         
good point, i will remove it
helsinkiandrew •                         
Noticed similar behaviour (request is processed, but don't get response due to connection error) in Claude app. Solution is to a) report to Anthropic (thumbs down button and send a message from help menu) b) after a connection issue don't retry. I don't use Claude design, but in the Claude app you can reload and often the completed task/chat will appear in recents when the network issue is resolved.